Curious Commerce

Thanks for sending me more spam T-mobile. Here is my next tribute to the most annoying cell phone company in the world part 3.

If you have read my previous posts they have been nothing but trouble since the first of the year.
Tmobile part 1, T-mobile trouble part 2.

So, there I was getting some nice rem sleep and my T-mobile cell phone starts ringing crazily. I somehow swung my half asleep arm to get the phone only to be greeted by a rude T-mobile representative. He must have been half way around the world in some other country where it is the middle of the day not the middle of the night. He said he was making a follow up call to make sure that we were not getting any more of those annoying text messages saying our bill was due and that we were going to go to collections. I said “Do you know what time it is here?” He said no. I said “It is 5am in the morning here. Why are you calling me this early?” He said this was the only time T-mobile would let him make these calls. (Thanks T-mobile for having the only time to call your customers with your service 5:00am in the morning. Good luck with that methodology. Maybe you should call everyone while they are sleeping and see if it helps retention rates.)

I said we only got 8 of your false text messages after telling T-mobile to stop them and they seem to be continuing. I told him I was very skeptical that they were going to stop now because they have been replaced by annoying phone calls in the middle of the night. I then said to never call back and that I wanted to formally start a complaint against getting called so early. I know it is illegal for telemarketers to call between 9pm and 9am but I’m not sure about current customers. I’m really having a hard time understanding why they would call a customer that was having problems with their service in the middle of the night. All it does is give me more things to write about and find a new service to switch to.

Let me know your stories about your cell phone company with a comment.

Other articles that my help you understand why T-mobile is having so many problems. Hacker penetrates T-Mobile systems. Great article that tells about how lots of T-mobile customers’ data has been compromised and how the hacker could even spy on the government’s communications using T-mobile systems. Makes me feel good that my communications are safe and secure.